Frequently Asked Questions
Everything you need to know about your football gear and orders.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while Express shipping reaches most metropolitan areas within 1-2 business days.
Can I return a pair of boots if they don't fit?
Yes, we offer a 30-day return policy for unworn items in their original packaging. Please ensure the boots have not been used on-pitch to qualify for a full refund.
Are your football boots authentic?
Absolutely. SPT Football is an authorized retailer for all major brands including Nike, adidas, and Puma, ensuring 100% authentic performance gear.
Do you offer professional boot personalization or embroidery?
We do offer customization services for select models. Please check the product page for the 'Personalize' option or contact our team for bulk team-wear requirements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Zip Pay.
How do I know which ground type (FG, AG, SG) to choose?
FG (Firm Ground) is for natural grass, AG (Artificial Grass) is for synthetic turf, and SG (Soft Ground) is for muddy conditions. Using the wrong plate may void your warranty.